I have to admit that I was blinded by some positive tests in the relevant platforms and media and – which was much more cruicial – my own experience with high class ThinkPad machines. So nothing to euphemise – that’s what you get when you blindly trust a big business concern like Lenovo. It’s completely my fault that I’m a displeased owner of an expensive but cheap piece of plastic. Sadly there seem to be no replacements on the market atm, either significant parts like a trackpoint, enough USB ports or a high resolution display are missing, the casing is even more worse than the one of this rattletrap or the internals are too lame to sell them as a „workstation“.
Oh, and not to forget: http://thenextweb.com/insider/2015/02/19/lenovo-caught-installing-adware-new-computers/
Update: Aaaand Another one.
Update: Oh dear. Really? Not charging batteries not found to be „genuine“? You guys at Lenovo *really* suck big time.
Anyway. Now that I own this crappy piece of downgrade I feel like I have to make my concerns public to prevent at least a couple of people to get trapped by some clever PR.
I was such an idiot and paid a lot of money for the „award-winning“ „Next Business Day“ warranty – which is a hilarious joke. The first problem a couple of weeks ago was a broken wifi chip. It took a week to discuss that it’s *not* the antenna and another one until the part was shipped to me. And guess what – I had to disassemble and install it by myself. Award-winning my ass.
Actually I have a broken clickpad which renders unusable when temperatures or humidity goes up – it triggers only right clicks everywhere. The „award-winning“ support told me how to reset my Windows to factory defaults and closed the ticket. \o/ Shortly after complaining I got a call from a „specialist“ who told me that it can only be a software problem and Lenovo isn’t responsible for the software on this machine. He didn’t understand my concerns that it happens in different operating systems. So he wanted to send me a service technician – for „only 380“ bucks. Fuck you Lenovo! Update: I shed the hope for a fix for my problem. But today I got a call from one of Lenovos contractors who brought me a brand new palm rest (which contains the click pad) – Unbelievable! But what should I say – he is as pissed by Lenovo as I am – it was quite a mutual chat.
For the german speakers: http://forums.lenovo.com/t5/Allgemeine-Diskussion/bd-p/Allgemein_1
13 Pages of „Shitty Support!“, „Complaint!“, „Bad Service!“, „Complaint!“, „Lenovo half-arsed“, „Complaint!“ and „Complaint!“
I’m such an idiot to not have read this shit before I threw my money down the drains…
The following list sometimes refers to a comparison which implies the ThinkPad t61p, my last and dearly beloved notebook made by IBM/Lenovo.
Positives of the ThinkPad W540
- Processor is fast
- Display is very nice (after writing my own software for calibration)
- Fan noise is bearable even on higher rpm
- Wifi adapter seems strong and fast
- The weight is great for this over-powered device
- The battery lasts very long
- The mechanics of the keyboard seem to be the same
- It’s kind of usable after one moth configuring, compiling and coding
- It boots. After checking a new SSD.
Negatives of the ThinkPad W540
- The overall hunch is far more cheap
- The material of the palm rest gets scuffed easily, even by other plastic material
- It wobbles if you put it on a table and open the lid which also causes well-audible taps on typing on the righ side of the keyboard when it hits the table
- Palmrest on the right rattles which sometimes is audible on typing
- Lifting the device with one hand on the left corner causes the casing to open on the whole left side
- Not a single locking mechanism to prevent the display lid from opening
- Display lid is easily bendable which leads to scratches from the keys on the glossy surface of the screen
- Lid doesn’t close completely on the left side
- No bevelled edges any more (which prevented irruption of small pieces of paper on transportation between lid and keyboard)
- Not a single LED showing any state like HDD, Wifi, sleep, battery, mains, CapsLock, …
- Frame for main HDD looks like it will not survive 100 times changing the drive
- No ThinkLight any more which was more than a simple keyboard light, e.g. pidgin-thinklight
- Finally I put an overall of three pieces of toilet paper into the house to keep the whole thing from rattling and clattering
- Main plug is sloppy
- No hardware switch for Wifi
- Vertex 2 OCZ SDD prevents the device from booting
- The sound is a joke without the Dolby Theatre stuff from Windows, I would expect something like that in a 300€ machine. But even with this proprietary sound enhancer the sound is low, thin and tinny.
- No extra media buttons (try to turn volume down with a cell in your hand)
- The integrated mic/headphones-plug needs an unneccessary adapter to be used with conventional gear
- Clicking the clickpad creates loud noise and sounds/feels cheap
- Clickpad rattles when hitting the keyboard a little harder
- Missing buttons cause wrong button detection on clicks that are not clearly located in the correct area of the pad
- Try to explain how this thing works to a temporary user – in under 30 secs
- If the humidity/temperature rises the clickpad loses the „buttons“ areas and everything triggers a right-click suddenly. Rebooting helps.
- Keyboard clatters, had to put two stripes of thick paper and a piece of toilet paper under it
- No multimedia keys like play/pause/prev/next
- No sleep key, not even with Fn + F-key
- Print key between AltGr and right Ctrl
- No CapsLock state
- No NumLock state
- Keyboard illumination leaks far more than it lights the symbols
- Removing the keyboard from the notebook is far more intrusing and sophisticated
- Let something sticky drip into the keyboard and try to wipe it away under this useless plastic cover
- And not to forget – t61p keyboards were about 30 EUR and guess what – the new fancy lit one is at about 100 EUR.
This list will be updated likely because there’s so much about this device that sucks that sometimes I forget some minor but distracting details.